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If the quality of any products, services, information, or other material purchased or obtained by you through the website do not meet your expectations, no compensation will be given other than the Return and refund or Exchange of the product. 

The customer cannot request compensation for any reason, including but not limited to: 

any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase, etc. 

Unreasonable and unlawful requests for compensation, over and above the entitled refund, will be treated as a loss to business cases. Mellow holds the rights to cancel orders and block accounts of such customers without any prior notice.

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We will not replace the sold material and we are not responsible for any damage or defect in any sold product once it is sold. 

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