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Question: How can I sign up for a Mellow account?

You can simply click on the option register and then provide your personal details. After this, create a password of your choice.

 How can I log in if I forget my password?

In case you forget your password, you can click on forgotten password and then a mail will be sent to your registered e-mail id. Open the mail, click on the link and then set a new password.

 Can I buy multiple products in a single order?

Yes, you can add the products of your choice to the cart and then place the order.

 Is it necessary to make an account before placing an order with Mellow?

Although it would be more convenient for you to place your order after making an account with Mellow, you can also do the same without an account. Simply add the product of your choice to the cart and then fill in your personal details like name, contact number, address, followed by the payment method.

 Why was my order rejected?

There can be various reasons for an order being rejected. Check the details of your debit/credit card and the net banking details before placing the order. Also, check your balance to make sure that you have enough funds to make the purchase.

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